Privacy Policy
Effective Date: November 27, 2024
This Privacy Policy describes how bookmyfee.com ("we," "us," or "our") collects, uses, and discloses your personal information when you use our website (the "Website") and the services we offer (the "Services").
Information We Collect
We collect several different types of information for various purposes to improve our Services to you.
Information You Provide:
Account Information: When you create an account on the Website, we collect information such as your username, email address, password (hashed and stored securely), and optional profile information like name, country, and chess rating.
Tournament Registration: When you register for a chess tournament through the Website, you may provide information such as your name, contact details, payment information (processed securely by a third-party payment processor), and chess federation ID (optional).
Communications: If you contact us directly through the Website, we may collect your name, email address, and the content of your message.
Information We Collect Automatically:
Log Data: When you use the Website, we automatically collect information about your access, such as your IP address, browser type, operating system, referral URL, and the pages you visit.
Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect and store certain information whenever you visit the Website. This information may include your browsing preferences, the pages you viewed, and the time you spent on those pages.
How We Use Your Information
We use the information we collect for various purposes, including:
Providing and Maintaining the Services: To operate and maintain the Website, allow you to create an account, register for tournaments, process payments, communicate with tournament organizers, and provide customer support.
Sending You Updates: To send you information about upcoming tournaments, news, and updates about the Website. You can opt-out of receiving marketing emails at any time.
Analyzing Website Traffic: To understand how users interact with the Website and improve its design and functionality.
Complying with Law: To comply with legal obligations and regulations.
Sharing Your Information
We may share your information with third-party service providers who help us operate the Website and provide the Services. These service providers are contractually obligated to keep your information confidential and use it only for the purposes we have authorized.
We may also share your information with tournament organizers when you register for a tournament. The information shared may include your name, contact details, and chess federation ID (optional).
We will not sell or share your personal information with any third-party for marketing purposes without your explicit consent.
Data Retention
We will retain your information for as long as your account is active or as needed to provide you with the Services. We may also retain your information for legal, accounting, or auditing purposes.
Your Choices
You have several choices regarding your information:
Account Information: You can access and update your account information at any time by logging into your account.
Communications: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in the email or by contacting us directly.
Cookies: You can control how cookies are used by your browser settings. Disabling cookies may limit your ability to use certain features of the Website.
Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.
Children's Privacy
Our Services are not directed towards children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove such information from our records.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: support@bookmyfee.com
Phone: 8754123088